This Subscription Policy explains how recurring orders ("Subscriptions") work at Love Juixe ("we," "us," "our"). By placing a Subscription order, you agree to this policy, our Terms of Service, Refund Policy, Shipping Policy and Privacy Policy.

1. How Subscriptions Work
A Subscription lets you receive the Love Juixe products you choose automatically, on a delivery schedule you choose. When you select a Subscription option at checkout, you pick the product(s) and the delivery frequency. Your first order ships after checkout, and each following order is created, charged and shipped automatically on the schedule you selected until you pause or cancel.

By completing a Subscription checkout, you authorize Love Juixe, through our payment processors, to charge your payment method for the first order and for every renewal order at the price and frequency shown at checkout, until you cancel.

2. Pricing and Discounts
• The price of each Subscription order is shown at checkout and in your order confirmation email.

• Any Subscription discount or benefit is displayed on the product page or at checkout before you pay.

• Free shipping on US orders of $99 or more applies to Subscription orders that meet the threshold. Otherwise, shipping is calculated at checkout.

• Prices do not include taxes, which are calculated at checkout where applicable.
• If the price of an item in your Subscription changes, we will email you at least 7 days before your next renewal so you can review, skip or cancel before you are charged.

3. Billing and Renewal

• You are charged when you place your first order, and again on each renewal date.

• We send a reminder email before each renewal so you can make changes if you need to.

• Please keep your payment method and billing details current. You can update them at any time in your account.

• If a renewal payment fails, we may retry the charge and will email you so you can update your payment details. If payment still cannot be collected, your Subscription may be paused or cancelled, and no order will ship until payment is successful.

• You are responsible for all charges incurred under your Subscription until it is cancelled.

4. Welcome Gifts and Promotions
Promotional gifts, such as a monthly welcome gift, are offered while supplies last and are included with your first Subscription delivery unless the offer states otherwise. Gifts have no cash value, cannot be exchanged for other items or credit, and may change or end at any time. Promotion terms shown on the offer apply in addition to this policy.

5. Managing Your Subscription
You are in control of your Subscription. Using the Manage Subscription link in our website footer, or through your customer account, you can:

• Skip an upcoming delivery

• Change your delivery frequency

• Add, remove or swap products

• Update your shipping address or payment method

• Pause or cancel your Subscription
To make sure a change applies to your next delivery, please make it at least 48 hours before your renewal date. Changes made after that point will apply to the following delivery. If you need help, contact us at info@lovejuixe.com.

6. Cancellation
There is no minimum commitment and no cancellation fee. You can cancel your Subscription at any time through your account using the Manage Subscription link, or by emailing info@lovejuixe.com or contacting us through our Contact Us page. We will confirm your cancellation by email.

Cancellation stops all future renewals. Orders that have already been processed or shipped before your cancellation cannot be stopped, but they remain eligible for our return and refund terms below. We may also cancel or suspend a Subscription if a product is discontinued, if we cannot collect payment, or if we suspect misuse or fraud, and we will notify you when we do.


7. Shipping and Delivery

Subscription orders follow our Shipping Policy. Orders are typically processed within 1–3 business days (Monday to Friday, excluding holidays), and you will receive tracking information by email once your order ships. Delivery times are estimates and are not guaranteed. Every order ships in discreet, plain packaging.

Please make sure your shipping address is correct and up to date. Love Juixe is not responsible for orders delivered to an incorrect address provided in your account or at checkout.

8. Returns and Refunds
Each Subscription order is covered by our 100-day money-back guarantee, which applies to every order, including renewal orders. To request a return or refund, contact us at info@lovejuixe.com within 100 days of receiving the order. Please do not send items back without contacting us first.

Returns are handled as described in our Refund Policy, and approved refunds are issued to your original payment method.
If you receive a damaged, defective or incorrect item, please contact us right away so we can make it right.

9. Product Availability
If an item in your Subscription is temporarily out of stock, we may delay that delivery or ship the available items and contact you about the rest. If a product is discontinued, we will notify you and you may swap it for another product or cancel.

10. Health Notice
Please follow the directions on each product label. Consult your healthcare provider before use if you are pregnant, nursing, taking prescription medication or managing a medical condition. These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease.

11. Changes to This Policy
We may update this Subscription Policy from time to time. The latest version will always be available on this page, with the date it was last updated. If we make a material change that affects your active Subscription, we will notify you by email before it takes effect.

12. Contact Us
Questions about your Subscription? We are happy to help.

Love Juixe
Email: info@lovejuixe.com
Phone / WhatsApp: +1 (305) 916-4320
419A Atkinson Dr, Honolulu, HI 96814